One example is, if a housekeeper states they have scrubbed the bathroom sink, but a guest complains a few dirty sink, then you recognize there's a disconnect. Making use of SOPs will enable you to employ functionality management and identify in which the staff is excelling and where they want added training. https://accommodation-hygiene63085.therainblog.com/33377137/an-unbiased-view-of-bathroom-hygiene