We give you a refund only to the "idea" phase. It ensures that after you have approved the book cover design idea and our designer has started out focusing on it, the deposit is just not refundable. Note, that we provide an unlimited number of revisions. Have any questions on https://whitemagicstudios.co.uk/blog/what-are-the-reasons-for-the-growing-popularity-of-ebook-conversion/