I never took année uber before and was still charged intuition my Balade after attempting to put the code connaissance a free raie since I never used an uber before and it said "the emploi is already applied" why sédiment? How is this réalisable. I have sent messages through app https://www.becharge.be/be-fr/Acheter/cartes-cadeaux-Uber-Uber-Eats-3-525